Carlos Espana

is

a restaurateur, data analyst, and operations strategist

.

He’s the Area Manager of Uptown Grill, where he oversees several restaurant locations across Ontario. Carlos builds systems that make operations smoother, smarter, and more sustainable. He streamlines reports, reduces manual work, and cuts food waste through better data management. He’s driven by curiosity for how data, design, and good food can work together to create better experiences for guests, teams, and the community. He lives in Guelph, Ontario.

Projects

With over a decade of experience in the restaurant industry, Carlos has built his expertise through hands-on management and strategic thinking. His approach combines traditional hospitality values with modern business practices.

As a web tinkerer, Carlos enjoys exploring the intersection of technology and business, often developing digital solutions that streamline restaurant operations and enhance customer experiences.

His marketing background enables him to craft compelling brand narratives and implement growth strategies that resonate with diverse audiences across Ontario's competitive restaurant landscape.

Experience

Area Manager

Uptown Grill (Sunny Morning Group) - Guelph, ON

Current Position

Optimized multi-location restaurant operations by building automated Excel and Power Query dashboards that consolidated data from multiple systems, improved reporting accuracy and efficiency, reduced manual work and waste, and delivered actionable insights for data-driven decisions.

General Manager

Uptown Grill (Sunny Morning Group) - Guelph, ON

2024 - 2025

Managed full restaurant operations, implementing strategic initiatives to drive growth and enhance customer experience within the Sunny Morning portfolio.

General Manager

Sunny Morning - Guelph, ON

2023 - 2024

Successfully launched and managed operations at Sunny Morning's fifth location, establishing operational standards and driving initial growth.

Assistant General Manager

Sunny Morning - Toronto, ON

2021 - 2023

Supported operations at the Sunny Morning flagship location, developing leadership skills and contributing to strategic initiatives in Toronto's competitive market.

Social Media Coordinator

Sunny Morning - Remote

2021 - 2023

Managed digital marketing and brand development for five virtual restaurants, leading content strategy, email campaigns, customer engagement, and the design of websites, menus, and promotional materials.

Multi-Industry Experience

Various Roles - Toronto, ON

2017 - 2021

Built diverse expertise across retail banking (CIBC), hospitality technology (Booking.com), and accounting (Sunny Morning), creating a strong foundation for strategic business leadership.

Server

Sunny Morning

Career Beginning

Started in food service while still in school, learning the fundamentals of customer service and hospitality operations that would shape my entire career trajectory.

About me

With over five years of experience in the restaurant industry, Carlos has built his expertise through hands-on management and data-driven operations.

As Area Manager at Uptown Grill, he oversees multiple restaurant locations across Ontario, developing systems that improve efficiency, accuracy, and sustainability.

His approach blends traditional hospitality values with modern analytics and process optimization.

As a web tinkerer, Carlos enjoys exploring how technology and data can work together to make restaurant operations smoother and smarter. He builds Excel dashboards that transform raw information into clear, actionable insights.

His background in marketing helps him connect the dots between data, design, and storytelling—crafting meaningful brand experiences and strategies that resonate with both teams and guests across Ontario’s restaurant landscape.

Download my résumé here

Find me on LinkedIn or shoot me an email.

Looking forward to it,